Frequently Asked Questions

Get answers to common questions about Women's Wash & Light Detangling.

Typically 25–40 minutes depending on hair length and tangling. Short, fine hair runs shorter; longer or thicker hair may need extra detangling time. Our stylists assess on arrival and will give a precise estimate before starting the service.

Yes, we use professional clarifying or balanced shampoos tailored to your hair to dissolve product buildup gently. Very heavy waxes or pastes may need a follow-up cleanse, which your stylist will recommend to ensure optimal results without stripping natural moisture.

Absolutely — we use color-safe formulas and lower-foaming cleansers to protect tone and prevent premature fading. Please tell us about recent color services or sensitive scalps so we can select the best products and techniques to preserve your color and condition.

Yes — a blow-dry or styling is a common add-on. Let reception know when booking to reserve extra time and your preferred finish. Pricing varies by length and complexity; your stylist will confirm cost before starting.

Frequency depends on scalp oiliness, styling, and texture. For most clients, every 1–2 weeks keeps hair fresh; dry or textured hair may prefer every 2–3 weeks. Your stylist will suggest a personalized routine during your visit based on condition and lifestyle.

No, it's not required — our stylists handle light detangling as part of the service. If hair is heavily matted or has extensive knots, please mention it when booking; extra time or an upgraded detangling service may be recommended to protect hair health.