Frequently Asked Questions

Get answers to common questions about Jumbo XL 12" (Shoulder length).

Typical installation takes 2 to 3 hours depending on hair density and desired parting. Jumbo twists are larger so they install faster than small twists, but we schedule ample time to ensure neat, secure placement and comfortable results.

Maintain with a nightly satin scarf or bonnet, moisturize scalp and twists weekly with a lightweight oil or spray, and avoid heavy products. Schedule touch-ups every 6–8 weeks to keep twists tidy and prevent slippage.

Yes — you can wash your scalp and twists gently. Use diluted shampoo on the scalp, rinse carefully to minimize frizz, then pat dry. Air-dry or use low heat to preserve twist shape and extension integrity.

With proper care, Jumbo XL 12 shoulder-length twists last 6–8 weeks. Longevity depends on hair growth, maintenance routine, and activity level. Professional touch-ups at six weeks help refresh edges and secure any loose twists.

When installed and removed by trained stylists using quality extensions, jumbo twists are low-risk. Avoid excessive tension during styling, ensure gentle removal, and allow breaks between installs to protect natural hair health.

Absolutely — these shoulder-length twists are ideal for ponytails, buns, half-up styles, and accessories. Because they’re jumbo, some updos sit higher, but careful styling keeps twists secure and preserves the voluminous shape.