Frequently Asked Questions

Get answers to common questions about Medium 12" (Shoulder length).

Typically 4–8 weeks with proper care; longevity depends on hair texture, growth rate, and nightly protection. Schedule touch-ups for new growth and avoid excessive manipulation to keep twists neat and prevent premature frizz or loosening.

Yes — Medium 12 twists use medium-sized sections and your natural density to create a fuller silhouette. Results vary by hair thickness, but our stylists can adjust tension and sectioning to maximize volume while maintaining comfort and healthy roots.

Appointments typically last 1.5 to 3 hours depending on hair density, section size, and client preferences. Arrive with clean, detangled hair to speed the process. Our team gives an estimated time when you book for accurate scheduling.

Yes—you can wash them gently. Use a diluted sulfate-free shampoo, focus on scalp cleansing, and rinse thoroughly. Pat dry and air-dry completely or use low heat; ensure twists are fully dry to prevent mildew and reduce frizz.

Protect at night by sleeping on satin or silk, tying hair in a loose pineapple, or wearing a satin bonnet. Lightly spritz moisturizer or sealant when needed and avoid heavy manipulation to preserve twist definition and reduce frizz.

Absolutely. Shoulder-length twists can be arranged into elegant updos, half-up styles, or embellished with accessories. Book a styling consultation so our stylists can recommend pins, edge work, and finishing products that hold the look without stressing the roots.