Frequently Asked Questions

Get answers to common questions about Private Suite.

Your appointment includes a private consultation, personalized treatment plan, and one-on-one service with a senior stylist. The suite provides privacy, premium products, and extra time for detailed services like color corrections, extensions, or bridal styling.

Call or use our online booking to reserve the Private Suite; select the service labeled 'Private Suite' and choose preferred date and time. For specialized treatments, please indicate desired service so we can assign the right specialist and prepare any necessary products.

Yes, a Private Suite fee may apply to cover exclusive space and extended appointment time. Pricing varies by service and duration. We will disclose any suite or specialist surcharges when you book so there are no surprises on arrival.

Yes. The suite is ideal for bridal parties, VIP prep, or small groups needing privacy. We offer tailored packages, extended timing, and multiple stylists upon request. Please contact us in advance to coordinate staff, timing, and product needs.

We follow strict sanitation protocols including thorough cleaning between clients, hospital-grade disinfectants, single-use items where applicable, and sterilized tools. Technicians wear masks and PPE as appropriate. If you have specific concerns, tell us and we will accommodate extra precautions.

Yes. Private Suite reservations require a credit card guarantee and may have a stricter cancellation window. Cancellations within 24-48 hours or no-shows can incur fees. Please review our booking terms or call to discuss exceptions.