Frequently Asked Questions

Get answers to common questions about Medium 16" (Armpit length).

Installation generally takes 3 to 5 hours depending on your natural hair density, desired parting and twist tension. We recommend arriving with clean, detangled hair; our stylists will consult on size and texture before starting.

With proper care, expect four to eight weeks of wearable style. Touch-ups at the edges extend life; avoid excess manipulation and use satin at night to reduce frizz for longevity.

Yes. Use a diluted shampoo or co-wash at the scalp and gently squeeze water through twists. Pat dry and air-dry or use low heat; avoid heavy products that cause buildup.

Yes. Our stylists adjust twist size and placement to create volume without overloading fragile strands. Strategic parting and lighter spring hair options give fullness while protecting delicate roots for longevity.

Sleep with a satin or silk scarf or bonnet and use a satin pillowcase. Pineapple or loose bun at the top reduces friction and preserves twist definition overnight for lasting results.

You can wear them down, half-up, high ponytails, buns, or accessorize with beads and scarves. Our stylists can demo versatile looks and show safe ways to manipulate twists without causing frizz.