Frequently Asked Questions

Get answers to common questions about Jumbo XL 12" (Shoulder length).

Installation usually takes 2.5 to 4 hours depending on hair density and desired fullness. We include parting, edge styling and finishing. Your stylist will assess hair texture and give a precise time estimate during your consultation.

Yes — wait 48 to 72 hours before the first gentle wash to allow the twists to set. Use a diluted sulfate-free shampoo and focus on scalp cleansing. Squeeze excess water and air-dry or use low heat to preserve twist integrity and longevity.

With proper care, expect 4 to 8 weeks of wear depending on activity level and maintenance. Nighttime satin protection, minimal manipulation and occasional edge touch-ups extend the lifespan. We recommend a maintenance visit at four weeks for shaping if needed.

When installed and removed professionally, jumbo twists are low-damage. Proper parting, tension management and light moisturizing keep hair healthy. Avoid excessive styling or heavy products; schedule a removal appointment and deep condition to maintain strength and prevent breakage.

Yes — we can braid in pre-colored spring twist hair or blend colored strands for dimension. Discuss color choices during consultation to match skin tone and maintenance needs. Directly tinting your natural hair while installed is not recommended.

Weekly: moisturize scalp and twists with light oil or leave-in spray, gently cleanse the scalp as needed, and sleep with a satin scarf or pillowcase. Re-twist any loose roots and book touch-ups if noticeable frizz or thinning appears.