Frequently Asked Questions

Get answers to common questions about Medium 10" (Neck length).

Installation typically takes 3–5 hours depending on hair density and braid size. We start with a consultation, sectioning, and secure extension placement. Exact time varies—our stylists advise booking a flexible appointment window to ensure careful, comfortable service.

With proper care, expect 6–8 weeks of neat wear. Longevity depends on scalp oiliness, maintenance routine, and activity level. We recommend touch-ups after 4–6 weeks for tight edges and to maintain a fresh appearance.

Yes. Wait 48–72 hours initially, then use diluted shampoo and gentle massage. Rinse thoroughly and air-dry or use low-heat diffuser. Keep scalp moisturized and avoid heavy product buildup to prolong braids and prevent odor.

When installed properly by our experienced stylists, extensions minimize damage. Proper tension, sectioning, and regular scalp care prevent breakage. Avoid overly tight braids and schedule removal within recommended time to protect your natural hair.

Yes, but protect your braids. Wear a swim cap or rinse and deep-clean after pools. For exercise, tie braids up to reduce friction and sweat absorption. Regular cleansing and drying prevent mildew and extend braid freshness.

Sleep on a silk pillowcase or use a satin bonnet, moisturize scalp with light oil, refresh edges lightly, and avoid heavy styling. Schedule touch-ups and gentle cleanses every couple weeks to keep braids tidy and scalp healthy.