Frequently Asked Questions

Get answers to common questions about Jumbo XL 12" (Shoulder length).

With proper care, they last 4–8 weeks depending on hair growth and maintenance. Tightness, scalp care, and sleep protection affect longevity; occasional touch-ups can extend wear. Use a silk wrap and scalp oils weekly to preserve neatness.

Installation typically takes 3–5 hours depending on braid size, density, and hair prep. We schedule sufficient time for clean parting, secure extensions, and comfort breaks. First-time clients should allow extra time for consultation and personalized styling preferences.

When installed properly with careful tension and professional technique, damage is minimal. We assess hair health, recommend protective moisturizers, and avoid excessive pulling. Follow aftercare and remove braids gently to prevent breakage.

Diluted sulfate-free shampoo applied to scalp, gentle massaging, rinse thoroughly, and use leave-in conditioner on braids. Dry completely to avoid mildew. Sleep with a satin scarf or pillowcase, moisturize scalp weekly, and avoid heavy products that cause buildup.

Yes, but protect braids from chlorine and saltwater by wearing a swim cap or rinsing promptly. Tightly secured braids hold up well during workouts; rehydrate scalp afterwards and dry braids thoroughly to prevent odor or damage.

Coloring synthetic extensions is not recommended; consult stylist for human-hair options. We offer pre-colored extensions and versatile styling like updos or half-up looks. Always discuss desired color and heat-styling practices during booking for safe, satisfying results.