Frequently Asked Questions

Get answers to common questions about Consultation (15 mins) + 7 Hours.

The 15-minute consultation covers hair assessment, desired style, length, and maintenance. The following seven-hour session includes installation, shaping, and finishing. Bring clean, detangled hair and photo references. Your stylist will confirm timeline, product needs, and aftercare before starting.

Exact numbers vary with hair density, desired thickness, and technique. On average stylists complete between 60–120 locs in seven hours. Your consultation helps set expectations and determine whether additional time or a follow-up appointment is needed.

Yes. We evaluate scalp condition, hair strength, breakage, and texture to determine the best extension method. If your hair needs strengthening or a trim, we’ll recommend prep steps to protect your natural hair and ensure a long-lasting install.

Our standard policy is to apply the consultation fee toward your service when you book the seven-hour session within the agreed timeframe. Refunds vary by policy; contact us if you need to reschedule so we can retain credit toward your appointment.

Arrive with clean, dry, and detangled hair free of heavy oils or buildup. Avoid recent chemical treatments unless previously discussed. Bring photos of styles you like and any preferred products. This helps maximize the seven-hour session and ensures accurate matching.

We provide personalized aftercare: gentle cleansing schedule, recommended sulfate-free products, nightly protection with satin or silk, and monthly maintenance appointments. Follow your stylist’s instructions to prevent matting and maintain root health; book touch-ups as recommended.