Frequently Asked Questions

Get answers to common questions about Jumbo XL 10" (Neck length).

An installation typically takes 2.5 to 4 hours depending on hair density and desired parting. We allocate extra time for consultation, custom sizing, and finishing touches to ensure comfort and flawless curl placement.

When installed with proper tension and protective technique, Jumbo XL 10 should not cause hair damage. We prep hair, braid with care, and recommend regular moisturizing and gentle removal to protect your natural hair.

With proper care, expect 4–8 weeks of wear. Longevity depends on hair growth, maintenance routine, and sleeping protection; schedule touch-ups or redo when braids loosen or scalp becomes uncomfortable.

Yes. You can gently wash the scalp and braids using diluted shampoo and light water pressure. Pat dry, air-dry completely, and avoid heavy conditioners that can loosen braids or weigh curls down.

Daily care includes light scalp oiling, sleeping on a satin pillow or bonnet, and avoiding heavy products. Refresh edges as needed and book touch-ups to maintain neatness and prolong the braids' life.

Yes—neck length allows many styles like low updos, buns, and ponytails, but avoid excessive tension. Use soft hair ties and pins, and consult our stylist to adapt styles without stressing roots.